Privacy Policy

 Privacy Policy 

CANA Nutrition Ltd operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. 

By using the service, you agree to the collection and use of information in accordance with this policy. 

We collect several different types of information for various purposes to provide and improve our service to you. 

Types of Data Collected 

 Personal Data 

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: 

• Full name 
• Date of birth 
• Contact information and personal details – home address, email, contact telephone numbers, details of GP and other medical professionals 
• Cookies and Usage Data 
• Occupation, gender 
• Current and past medical history, current medications, body measurements and lifestyle information provided by yourself 

If you access our website, technical information including internet protocol (IP) address used to connect your computer to the internet, your log in information, browser type and version time zone setting, browser plug in types and versions, operating system and platform. 

 CANA Nutrition Ltd uses the collected data for various purposes: 

•  To provide and maintain our Service 
• To notify you about changes to our Service 
• To allow you to participate in interactive features of our Service when you choose to do so 
• To provide customer support 
• To gather analysis or valuable information so that we can improve the Service   
• To monitor the usage of the Service   
• To detect, prevent, and address technical issues   
• To fulfil any other purpose for which you provide it   
• To provide you with news, special offers, and general information about services, and events that we offer 

Data Protection 

 CANA Nutrition Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. CANA Nutrition Ltd is registered with the Data Protection Authority and adhere to GDPR record keeping policies.  We always aim to comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

Data Storage  

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate technical, organisational and security measures to safeguard and secure the information we collect. 

• We keep all paper records containing your Personal Data in locked cabinets and only allow access to those who need to access the Personal Data. 
• Our laptops are password protected 
• Documents are password protected; 
• Records made by CANA Ltd relating to the care of a client, will be stored for eight years (in line with British Dietetic Association Guidance for Record and Record Keeping). We may also be under an obligation to store your Personal Data for longer in accordance with our professional indemnity insurers requirements.  

 Security of Data 

The security of your data is important to us, however no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

Children's Privacy 

We offer Paediatric Services and ask for information to be provided from parents/guardian. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

 If you have any questions about this Privacy Policy, please contact us: 

• By email: contact@cananutrition.co.uk 
• By visiting this page on this website 

Thank you for taking the time to read our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.